John A. On 7/15/15
Total professionalism and dedication to doing the job
We had a huge flood due to a plumbing problem
in our upstairs bathroom. Our kitchen cieling collapsed and the
water went all the way down to our basement. My wife and I were
so lost; we didn't know what to do. I called our Insurance
company, USAA and they said they would send a clean up
specialists. Less than three hours later, the guys from Flag
arrived and went to work. They were amazing. They worked hard
all day to do the cleanup and then left giant fans with us
overnight to expidite the drying process. They were confidant,
professional and just plain nice. I recommend them without
Reyes Y. on 5/15/2015
I was in contact with flag restoration through the public adjuster I hired and I would recommend their service. They were punctual, efficient and they clean up their work area better than I would. I had a pipe burst on 3rd flr that caused flooding in every floor (worse as you went down), they pulled out sheetrock that was wet, brought in vents and humidifers within a 1 day time frame. Would use there sevices again.
Amy E. on 5/1/2015
Flag Enterprises helped me after my air conditioner condenser flooded and made a 6' x 6' hole in my ceiling on Memorial Day weekend. I was distraught and worried about mold, reconstruction, and expense but they were fantastic! They were professional, efficient, did meticulous work, cleaned up and left things spotless and made sure that everything was bone dry with no mold. Even better, they dealt directly with my insurance company so I didn't have to worry about anything. They were completely accessible and responsive even over the holiday weekend and I was very grateful for their kindness and willingness to help. I highly recommend Flag Enterprises.
Linda K. on 4/15/2015
Flag was remarkable. They came very quickly and jumped into action when my basement was flooding. They rushed to save as much of my belongings from the water and very quickly emptied the basement, stripped up the carpet, completely dried the room, and put down chemicals to prevent mold and mildew. Beyond just doing the job efficiently, they were kind and understanding, as I was a bit traumatized.
Michelle S. on 4/7/2015
We contacted Flag after our water heater burst and flooded our basement. They replied timely, advised us to contact our insurance carrier, explained everything and had a crew at our house in less than an hour. They worked efficiently and were professional in the entire job from beginning to end.
Lori P. on 5/10/2015
We had a burst pipe in our basement and Flag Enterprises came and quickly and professionally took care of the damage the flood caused. It is very distressing to have a flood but having people that helped us get through it really made it much more bearable.
Jonathan S. on 4/29/2015
A middle of the night call to Flag Enterprises regarding a flooded basement resulting in a quick response. Upon returning to our house, we found that the basement had flooded through a window well after a storm. The entire basement floor was covered, sheetrock walls were already absorbing water. Flag responded quickly and expertly. They removed the water, dried out the area, and removed any resulting debris. I would highly recommend them to anyone with a wet basement or flooding issues.
Mike D. on 4/15/2015
When the hot water heater flooded the basement, Flag personnel arrived about one hour later. Within three hours, the excess water was removed, the fans were on and the ton of wet clothes in the laundry room were in the wash machine or sorted out to continue drying. Aside from this, the Flag personnel that arrived were courteous, respectful of our soaked clothing, soaked carpeting, and wet furniture. We could not have asked for anything better. The personnel knew what they were doing, offered recommendations to us on the next steps and left the house with everything ready for the painters, carpenters and carpet layers. What could have been a true nightmare that you see on television commercials about flooding resulted in a very professional restoration job executed by true professionals.
Joanne G. on 4/6/2015
We received prompt service from Flag carpet after having a flood in our basement. They did a great job cleaning up all of the water and tearing out all the carpeting a moldings. The best part was that they took all of the debris with them. I would highly recommend this company.